All jewellery will be packed in a soft velvet pouch, which allows you to reuse it for travel and other storage purposes.
free local singapore shipping
For local orders, shipping is on us for orders over $40 via Smartpac Courier Service by Singpost. Delivery timings range between 2-3 working days and start from the day we ship out your jewellery. Delivery timings are an estimate, and are subject to possible delays. A small fee of $2.50 will be charged for orders below $40.
Should no one be home to receive the package, the postman will deposit the package into your mailbox. If your mailbox is full, they will leave a collection slip for you to pick it up at the post office.
We work with Singpost Registered mail to deliver overseas orders. A shipping fee of $15 is charged for each delivery. Should you spend above $150, shipping will be on us!
Every piece of jewellery is handcrafted from scratch. We firmly believe in having a good mix of quality materials and good workmanship, hence we will require a lead time of 2-3 days to ensure your jewellery is crafted to perfection before it is sent your way. Once your piece is handcrafted, we will dispatch it the next working day. You will receive a shipment confirmation email once it is sent out.
Orders made on Friday, Saturday and Sunday will be dispatched on Monday. Delivery timings are an estimate, and are subject to delays and capacity constraints.
Should there be an error on our end be it wrong jewelry delivered or wrong address written, we would do our best to rectify the error soonest possible. If it is a case of a wrong address provided by you, a redelivery fee of $4 will be administered for re-delivery of parcels returned to us.